Notices

A notice is a building or community announcement to your tenants: a planned water shutoff, a parking-lot repaving, a policy update. It's how you broadcast information to everyone affected.

What a notice is

A notice is an announcement you send out to tenants across a property or community. Unlike a ticket, which is a one-to-one conversation, a notice is a one-to-many broadcast. Typical examples include:

  • Maintenance windows: elevator servicing, water shutoffs, fire-alarm testing.
  • Policy updates: amenity rules, parking changes, recycling procedures.
  • Community news: events, seasonal reminders, or building improvements.

Notices vs. lease notices

These community notices are not the same as lease notices: formal, lease-specific notices like rent-increase or end-of-tenancy notices tied to a particular contract. Those live in the Renewals & Notices guide. Use this page for general building and community announcements.

Creating a notice

Go to Communication → Notices and choose Create Notice:

  1. Write the announcement. Add a title and the body of your message.
  2. Choose the audience. Target the property or group of tenants the notice applies to.
  3. Attach documents or media. Include a PDF, image, or other file when there's something tenants need to see or keep.
  4. Schedule it. Send right away, or set it to go out at a future date and time.
  5. Send. The notice is distributed to the tenants you selected.

Screenshot coming soon

The notice form showing a title, message body, audience selection, attached documents, and scheduling options.

Attaching documents & media

Many announcements come with paperwork: a revised pet policy, a contractor's schedule, a community newsletter. Attach documents and media directly to a notice so tenants receive everything together and can refer back to it later.

Scheduling

Notices don't have to go out the moment you write them. Schedule a notice to send on a future date, useful for advance warning of planned work, or for lining up a series of reminders ahead of an event.

Tracking distribution

Once a notice is sent, you can see how it was distributed: which tenants it went to and its delivery status. That gives you a record that an announcement was issued, which is valuable when a notice needs to be demonstrably communicated to everyone affected.

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